Welcome to your new home! The moment you have been waiting for has arrived! Once you begin to settle in you may have some questions about what happens now that you are living in your home. Your Warranty Team is ready to communicate and resolve issues during the first year comprehensive warranty of the materials and workmanship of your new home. There are 2 Scheduled warranty reviews that we recommend take place in the first year, at 60 days from possession, and at 11 months from possession. Unlike a car where you can just drop it off and come back later, the warranty process in a new home is more complex, but we endeavour to complete all work as agreed in a timely fashion.
Warranty Frequently Asked Questions
This process will involve choosing your floor plan, your lot, your interior “specification”, and pricing your home so that you can get to a stage where you are confident entering into a legal purchase contract. During this process you will work closely with your sales person exploring your needs and wants for your new home. Your sales person will be able to offer you suggestions on how to customize a floor plan to work for you and they will also be able to offer you suggestions on changes that will help meet any budgetary needs. Once completed, they will ensure that We will strive to complete all items before you move in, if the orientation was completed a week prior, however, some items may not be completed due to unavailability of product, or weather conditions. If the orientation and possession are on the same day, then a Trade’s day will be needed (Answer #6), but we will correct items as quickly as possible or convenient to you. Generally speaking, we would aim for completion of any walkthough items within three weeks of your possession, again barring weather or material shortages/back orders.